WELCOME TO TALK BPO (IRELAND) LTD

Imagine being able to find a company whom you can trust to take care of your Business Processing Outsourcing requirements, be it teleservices or back end office operations.

A company who has operated in several countries globally and most importantly has gained an understanding of your cultural requirements and expectations for your company seeking to be successful consistently.

Imagine a company managing and eliminating the burden of international business registrations and visa bureaucracy prior and upon your arrival in whatever country you choose to off shore your business and will provide you with access to a network of discounted air travel, accommodation, most importantly IT BPO/KPO site visits, and local leisure and recreational activities to increase your business network with represented international chambers of commerce complemented with local friendly hospitality.

Imagine having the options to operate your offshore business at either a local or managed profit share basis. With your work force already vetted, certified, trained and ready to operate, so you may pilot test the local workforce to ascertain if you’re potential business partner not only meets your business expectations but your customers’ expectations too.

Imagine talking with a company that makes your business, their business with true diligence to ensure your value proposition is relayed to your customers, with increased sustainable profits, supported by unequivocal, sophisticated modern state of the art crm call centre technology resources to ensure your business services are executed and uninterrupted around the clock 24 hours a day 7 days per week , supported by offsite redundancy back up facilities, to ensure your global information and mission critical data is secure and protected at all times.

With talkbpo one does not have to imagine this anymore. We can provide and manage this business process outsourcing service today, with proven experience, accolades and recommendations within the emerging markets, both within Australia and Europe and off shore if need be to take advantages of the huge financial incentives to make your business more profitable today in the ever constant competing markets!

COMPANY MISSION

To provide the most cost effective business model for IT&T Business Processing Outsourcing, Knowledge Process Outsourcing  & Shared Services Solutions,(IT&T/BPO/KPO/SSS) for international & domestic companies and assist them to be aware that it may be cost effective to consider off shoring “partial operations” in the interim to increase sustainable profits and most importantly not compromise customer quality.

COMPANY VISION

To be recognised as thee Call Centre & Business Processing Outsourcing Consultancy Service for IT BPO/KPO, so companies may consult and confine with our international experienced team of experts for our honest opinions and research analyses for up to date technology and campaign processes for domestic and international call centre operations, which will improve the bottom line for our customers and allow us to aim for brand recognition, awareness and endeavour to be a synonymous household name within both the Business Processing, Knowledge Processing, Shared Service, Outsourcing industry in particular within South East Asia, Oceania and Globally, whilst most importantly ensuring sustainable jobs and growth for the talented workforce communities within The Islands of Philippines by 2016.

CORE VALUES

Top quality IT BPO/KPO services achieved via teamwork in conjunction with our business partners, providing informed quality consultation to our clients, which will be truthful, honest and fair.

September, 1998

Telebrokers Telecom sole trader business was launched as business partnership in Sydney Australia.

 January, 2000

Telebrokers Telecom Pty Ltd was made a private limited company with limited shares in Sydney Australia.

 May, 2002

Telebrokers Telecom Pty Ltd opened first co-location, call centre location in Circular Quay, Sydney NSW CBD  Australia and resells Telstra,  Optus & Your Telecom (Now Telecom NZ)

August, 2002

www.telebrokers.com.au  Web Page was launched.

June, 2004

Telebrokers Telecom Pty Ltd, signs up Vodafone Australia for outbound telesales.

March, 2005

Telebrokers Telecom Pty Ltd, outsourced it’s telemarketing to its first appointment setting BPO company in Melbourne Victoria.

April, 2005

Telebrokers Telecom Signs up Commander, Australia Star, iProvide,  AAPT,  People Telecom, iBurst & ISP.

April, 2006

Telebrokers Telecom opens a joint venture call centre in Country Grafton NSW Australia.

May, 2006

Telebrokers Telecom launches 1300 NETFONE, A SIP VoIP, Voice Over Internet Protocol Service in Sydney Australia.

June, 2006

Telebrokers Direct Marketing (TDM) in conjunction with Sales Momentum, North Sydney was established as a business partnership in Sydney Australia to operate out of New Delhi India.

July, 2006

Telebrokers Telecom Pty Ltd opened its first off shore call centre in Gurgaon New Delhi India to facilitate sales for Vodafone Australia.

July, 2007

Telebrokers Telecom Pty Ltd, signs up Soul Communications for outbound sales in Manila the Philippines.

April, 2007

Telebrokers Telecom Pty Ltd, wins tender for Primus Australia to go off shore to The Philippines.

September, 2007

Telebrokers Telecom Pty Ltd, opened its first off shore call centre in conjunction with its first Philippines partnered BPO Company in Quezon City.

January, 2008

Telebrokers Telecom Pty Ltd opens it’ own business offices and call centre in Pacific Tower, Makati The Philippines.

June, 2008

Telebrokers Telecom Pty Ltd, loses two of its major Telecoms accounts, People Telecoms & Soul Communications due to merger & acquisition.

November, 2008

Talk Bpo Business Consultancy, parent company of Telebrokers Telecom Pty Ltd was launched in Manila, The Philippines to assist companies to off shore from Great Britain & Northern Ireland, South Africa, Australia, New Zealand and now the Middle East.

March, 2009

www.talkbpo.net web site was launched.

April, 2009

Talk Bpo Inc. wins for the first time. major Australian Telecom namely Vodafone Australia company to go off shore and is in the process of creating 200 call centre jobs in Manila The Philippines.

 July, 2010

Talk Bpo wins Operations Sales Campaign Contracts and Improves KPI’s by over 131% for an Australian Telco, Australian VoIP and Australian Energy Savings Company.

 Jan, 2011

Talk Bpo Wins contract to instruct Entrepreneurship and Business Studies for the Ministry of Education at King Saud University Riyadh, Kingdom of Saudi Arabia.

 August, 2012

Talk Bpo – Founding Non-Executive Director Michael Conroy successfully Completes a 2 year Executive MBA & Dissertation Study on Strategic Management Solutions within the Philippines within IT BPO/KPO, from the Graduate School of Business , Ateneo De Manila, in Conjunction with Regis Colorado USA Graduate School of Business. To enquire about a copy click here.

April, 2013

Talk Bpo – Founding, Non-Executive Director, Michael Conroy accepted into De La Salle University to study for his PhD, Doctorate Research Publication in Business Administration & Entrepreneurship.

January, 2014

Talk Bpo various contract positions to bring new start up BPO companies off shore to the Philippine Islands.

October, 2015

Brought on Infinity Investment Group Financial Service Australia assigned to bring on new customers via telemarketing.

Brought on Go Fund Raise Australia assigned to bring on new customers for Software Sales.

March, 2016

Brought on Google Maps,targeting SME’s in Australia.

Directors completed on-line diplomas with Shaw Academy for Psychology of Sales, Digital Marketing and Mobile App Developments.

2017

Talk Bpo (Ireland) Ltd incorporated in Ireland for the first time.

Brought on Xero Accounting partner assigned to bring on new customers via telesales appointment setting.

Brought on Jan Pro International Australia assigned to bring on new customers via telesales appointment setting.

Brought on Recognition of Prior Learning account.

Brought on ASX,Digital Marketing Partner Australia assigned to bring on new customers via telemarketing and telesales.

Founder and NED Michael Conroy MBA candidate applicant for Doctorate of Business Administration in Entrepreneurship and Artificial Intelligence at Southern Cross University Gold Coast QLD Australia.

Director and Co-Founder  Mariecris Conroy BSc candidate applicant for Executive MBA AMA University Manila the Philippines.

 

Leave a Reply